Frequently asked questions and answers

Here you will solve your doubts related to tiles, stoneware and bathrooms

Support and customer service
We will be by your side until you make the best decision for your project. We want to offer you the best service.

Discounts
All our prices are highly competitive, so we only consider discounts, according to quantities and volumes of orders.

Promotions
Some games and series are specially promoted at last, please contact us.

Prices
We have special prices for individuals and wholesalers

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Budgets
Complete the form with the details of your project to receive our best prices. Attach reference models of the manufacturer that you like.

We improve your offer
If you give us your best offer, we promise to improve it.

Stock
More than 900 references in stock, if you do not have the desired one, we could ask for it, even at a different price.

Samples
In charge of the client, in case of formalizing the order, payment of transport costs

Catalogs
We do not publish our own catalog, as we sell different models of top ceramic brands.

Images
The rights of image and of the intellectual property of all the graphic content used, are property of the manufacturers of the models. It is not allowed in any case the use of them, whatever their purpose.

Brands
We trade different brands and models, corresponding to leading national ceramic manufacturers.

Quality
We have certifications, technical specifications sheet, independent laboratory test reports, etc. that is, everything contributed by the manufacturer of the product.

Formats
We cover all the measurements you can imagine, if we have it, they will be yours at the best price.

Stock
We currently have a rotating stock of more than 100,000 M2 in top ceramic brands.

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Transportation
You put the transport, we the best price. We work with all kinds of agencies, logistics operators and transport types, as well as all their sizes, vans, boom trucks, trailers, containers 20'-40 'feet, etc.

Payment method
All transactions will be paid in cash or by bank transfer, prior to the departure of the material.

International trade
In international operations, we only work internationally with the Ex Work Incoterms method

Returns
First qualities in case of manufacturing defect, will be conveniently replaced. For 2nd and 3rd qualifications returns will not be accepted due to the nature of the product. We recommend increasing the purchase in 10% of m2, for the necessary case of replacement.

Guarantees
All products are guaranteed by the manufacturer, complying with applicable regulations

Loyalty
In case of large amounts of new purchases, we offer discounts and incentive programs very suggestive.

Legal
We are a commercial wholesale company located in Onda, Castellón. Spain

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